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Avaya Phone Guides

The 2410 & 2420 Digital Telephones are multi-line digital phones used by Holy Family. Below are two guides to help you navigate their features. Although the guides were created for the 2420 phones, the features an functionality will also work on the 2010 series of phones. You can see which version of the phone you use by lifting the headset and reading the number printed below.

Custom Greeting for Voicemail

Record Name Only

Your recorded name will be included in automated prompt to leave voicemail: “Please leave a message for [RECORDED NAME].”

  1. Dial 888 (or press MESSAGES button on the phone)
  2. Enter your password followed by #
  3. Press 5
  4. Press 5 again
  5. Record name
  6. Press 1 when finished
  7. Press 1 again to re-record name
  8. Press # to approve

Record Personal Greeting

A personal greeting will replace the automated prompt to leave voicemail. This greeting will take the place of the name only greeting above.

  1. Dial 888 (or press MESSAGES button on the phone)
  2. Enter your password followed by #
  3. Press 3
  4. Press 1 to record a greeting
  5. Press 1 again
  6. Record greeting
  7. Press 1 again to re-record greeting
  8. Press # to approve

2420 Quick Reference Guide

This short guide will tell you almost everything you need to use your phone.

2420 Quick Reference Guide.PDF (160K)

2420 Digital Telephone User’s Guide

This is a more detailed and technical guide for advanced users.

2420 Users Guide.PDF (600K)

 

 

Updated on May 26, 2017

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